Analisis Pemanfaatan Artificial Intelligence (AI) Dalam Otomasi Administrasi Perkantoran Di PT XYZ
DOI:
https://doi.org/10.61722/jemba.v2i4.1042Keywords:
Artificial Intelligence (AI), Digital Archiving, Office Automation, Work EfficiencyAbstract
This study aims to explore the utilization of Artificial Intelligence (AI) in supporting office administration automation at PT XYZ, identify challenges in its implementation, and propose solutions to optimize its use. A qualitative case study approach is employed to provide an in-depth overview of AI application in document archiving and processing. The unit of analysis consists of administrative staff directly involved in using AI-based systems for daily tasks. Data were collected through observation, interviews, and documentation from relevant sources. The findings show that AI improves work efficiency, accelerates archive retrieval, and reduces manual workload. However, challenges such as limited technological understanding among users and inadequate infrastructure remain. Proposed solutions include enhancing digital literacy, providing technical training, and developing accessible, user-friendly AI systems. This study contributes to the advancement of efficient and digitally adaptive office administration systems, offering insights for organizations aiming to integrate AI in administrative processes effectively and sustainably.
References
Atmaja, S. (2024). Pemanfaatan Artificial Intelligence (AI) Dalam Transformasi Digital Untuk Pelayanan Publik. Jurnal Manajemen Dan Bisnis, 6(1), 9–21.
Iswati, S., Saraswati, N., & Mulyana, S. (2024). ANALISIS PENERAPAN ARTIFICIAL INTELLIGENCE TERHADAP EFEKTIFITAS KINERJA PEGAWAI. Jurnal Pendidikan dan Pengembangan Sumber Daya Pertahanan, 1(2).
Maharamah, I. D., Soepatini, S., & Waskito, J. (2023). Analisis Pengaruh Karakteristik Individu, Budaya Organisasi Dan Lingkungan Kerja Terhadap Kinerja Pegawai Jasa Konstruksi Di Surakarta. Innovative: Journal Of Social Science Research, 3(3), 0229-10239.
Nuryanto, A. (2020). Tantangan Administrasi Publik di Dunia Artificial Intelligence dan Bot. Jejaring administrasi publik, 12(2), 139-147.
Paoki, R. M., & Moedjahedy, J. (2024). Artificial Intelligence and Automation in Office Administrative Procedures: A Systematic Literature Review. YUME: Journal of Management, 7(2), 321-331.
Parycek, P., Schmid, V., & Novak, A. S. (2024). Artificial Intelligence (AI) and automation in administrative procedures: Potentials, limitations, and framework conditions. Journal of the Knowledge Economy, 15(2), 8390-8415.
Poltak, H., & Widjaja, R. R. (2024). Pendekatan metode studi kasus dalam riset kualitatif. Local Engineering, 2(1), 31-34.
Rahman, M. M. (2023). Sample Size Determination for Survey Research and Non-Probability Sampling Techniques: A Review and Set of Recommendations. Journal of Entrepreneurship, Business and Economics, 11(1), 42–62.
Ramadhana, R., & Padli, M. (2024). Penggunaan AI dalam analisis data memerlukan akses terhadap data sensitif. Jurnal Etika dan Privasi, 8(1), 34-46.
Ramakgolo, M. A. & Niyitunga, E. B. (2025). The Role of a Digitised Learning System on Delivering Quality Education for Sustainable Development: An Analysis of Artificial Intelligence. International Journal of Public Administration in the Digital Age (IJPADA), 12(1), 1-19.
Silalahi, V. A. J. M., & Wardani, F. P. . (2024). Application of Artificial Intelligence Technology to Improve Responsiveness and Speed of Operations in Organizations. Prosiding Seminar Nasional Ilmu Manajemen, Ekonomi, Keuangan Dan Bisnis, 3(2), 145–164.
Siregar, Y. S., Darwis, M., Baroroh, R., & Andriyani, W. (2022). Peningkatan Minat Belajar Peserta Didik dengan Menggunakan Media Pembelajaran yang Menarik pada Masa Pandemi Covid 19 di SD Swasta HKBP 1 Padang Sidempuan. Jurnal Ilmiah Kampus Mengajar, 69-75.
Stadtländer, C. T. H. (2009). Qualitative, quantitative, and mixed-methods research. Microbe Magazine, 4(11), 485-485.
Suriadi, H., & Muliyono, M. (2024). Pemanfaatan Teknologi AI untuk Meningkatkan Kualitas dan Responsivitas Pelayanan Publik di Era Digital. Jurnal Media Ilmu, 3(2), 107-132.
Triyono, Y., & Rokhman, A. (2024). TRANSFORMASI DIGITAL: PEMANFAATAN KECERDASAN BUATAN (AI) DALAM MENINGKATKAN LAYANAN PUBLIK. Stratēgo: Jurnal Manajemen Modern, 6(3).
Waruwu, M. (2023). Pendekatan penelitian pendidikan: metode penelitian kualitatif, metode penelitian kuantitatif dan metode penelitian kombinasi (Mixed Method). Jurnal Pendidikan Tambusai, 7(1), 2896-2910.
Yulianto, E., Murdianto, T., & Al-Amin. (2024). Peran Artificial Intelligence (AI) dalam Manajemen Arsip dan Dokumen. COSMOS: Jurnal Ilmu Pendidikan, Ekonomi dan Teknologi, 1(6).
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2025 JURNAL ILMIAH EKONOMI, MANAJEMEN, BISNIS DAN AKUNTANSI
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
