Analisis Dampak Content Marketing Terhadap Purchase Intention Produk Suplemen Fitnes Di Social Commerce TikTok Shop

Authors

  • Mahesa Nala Dwiputra Universitas Negeri Jakarta
  • Usep Suhud Universitas Negeri Jakarta
  • Daru Putri Kusumaningtyas Universitas Negeri Jakarta

DOI:

https://doi.org/10.61722/jemba.v2i5.1492

Keywords:

Content Marketing, Customer Engagement, Perceived Value, Brand Image, Purchase Intention

Abstract

Perkembangan tren gaya hidup sehat dan olahraga di pusat kebugaran seperti melatih otot, kardio, dan ketahanan tubuh mendorong peningkatan konsumsi produk suplemen fitnes. Seiring dengan itu, platform social commerce seperti TikTok Shop semakin diminati karena mampu menggabungkan hiburan dan pengalaman belanja interaktif. Penelitian ini bertujuan untuk menganalisis dampak content marketing terhadap customer engagement, perceived value, dan brand image. Serta pengaruh customer engagement, perceived value, dan brand image terhadap purchase intention dalam konteks produk suplemen fitnes di social commerce TikTok Shop. Penelitian ini menggunakan metode penelitian kuantitatif deskriptif yang mengumpulkan data melalui kuesioner dengan media google form yang disebarkan kepada 216 responden penelitian. Penelitian ini menggunakan teknik analisis structural equation modeling (SEM) dengan bantuan perangkat lunak SPSS 25 dan Amos 22. Hasil yang didapatkan pada penelitian ini menunjukkan bahwa content marketing berpengaruh secara positif dan signifikan terhadap customer engagement, perceived value, dan brand image. Selanjutnya didapatkan juga bahwa perceived value dan brand image berpengaruh secara positif dan signifikan terhadap purchase intention. Namun customer engagement tidak memiliki pengaruh terhadap purchase intention.

References

Adelia, R., & Cahya, S. B. (2023). Pengaruh Content Marketing Dan Brand Image Terhadap Minat Beli Mafia Gedang Di Kota Surabaya. Jurnal Pendidikan Tata Niaga (JPTN), 11(3), 325–333. https://doi.org/10.54371/jiip.v7i12.6267

Ali, A., Ali, A., & Mostapha, N. (2021). The Role of Country of Origin, Perceived Value, Trust, and Influencer Marketing in Determining Purchase Intention in Social Commerce. BAU Journal - Society, Culture and Human Behavior, 2(2), 1–30. https://doi.org/10.54729/2789-8296.1051

Anggraini, F. D. P., Aprianti, Setyawati, V. A. V., & Hartanto, A. A. (2022). Pembelajaran Statistika Menggunakan Software SPSS untuk Uji Validitas Dan Reliabilitas. Jurnal Basicedu, 6(4), 6491–6504. https://doi.org/10.31004/basicedu.v6i4.3206

Anwar, A., Thongpapanl, N., & Ashraf, A. R. (2020). Strategic imperatives of mobile commerce in developing countries: the influence of consumer innovativeness, ubiquity, perceived value, risk, and cost on usage. Journal of Strategic Marketing, 29(8), 722–742. https://doi.org/10.1080/0965254X.2020.1786847

Caroline. (2024, December 13). Riset Pasar, Analisis & Statistik Industri Gym 2025. Wellness Creative Co. https://www.wellnesscreatives.com/gym-market-statistics/

Coleman, J. L., Carrigan, C. T., & Margolis, L. M. (2021). Body Composition Changes In Physically Active Individuals Consuming Ketogenic Diets: A Systematic Review. Journal of the International Society of Sports Nutrition, 18(1), 1–11. https://doi.org/10.1186/s12970-021-00440-6

Dahniar, S., Anugra, W., Sakinah, A., Febrianti, W., & Hasan, M. (2023). Utilization of TikTok Shop Interactive Features And Their Impact On Consumer Purchasing Decisions. International Journal of Asian Business and Management, 2(6), 947–960. https://doi.org/10.55927/ijabm.v2i6.6891

d’Arqom, A., Nasution, M. Z., Kadir, S. Z. S. A., Yusof, J., & Govindaraju, K. (2023). Practice and Knowledge of Dietary Supplement Consumption Among Indonesian Adults Post-delta Wave of the COVID-19 Pandemic. F1000Research, 12(3), 1–20. https://doi.org/10.12688/f1000research.129045.1

Guest, N. S., VanDusseldorp, T. A., Nelson, M. T., Grgic, J., Schoenfeld, B. J., Jenkins, N. D. M., Arent, S. M., Antonio, J., Stout, J. R., Trexler, E. T., Smith-Ryan, A. E., Goldstein, E. R., Kalman, D. S., & Campbell, B. I. (2021). International society of Sports Nutrition Position Stand: Caffeine and Exercise Performanc. Journal of the International Society of Sports Nutrition, 18(1), 1–37. https://doi.org/10.1186/s12970-020-00383-4

Hair, J. F., Risher, J. J., Sarstedt, M., & Ringle, C. M. (2019). When To Use And How To Report The Results Of PLS-SEM. European Business Review, 31(1), 2–24. https://doi.org/10.1108/EBR-11-2018-0203

Hayuningtyas, L., & Hermawan, A. (2022). Anteseden Dan Konsekuensi Dari Customer Engagement. Syntax Literate: Jurnal Ilmiah Indonesia, 7(9), 1–14. https://doi.org/https://doi.org/10.36418/syntax-literate.v7i9.9412

Iskandar, A. (2020). Teknik Analisis Validitas Konstruk dan Reliabilitas instrument Test dan Non Test Dengan Software LISREL.

Larasati, & Purnomo, B. B. (2023). The Influence of Content Marketing, Online Customer Reviews, and Ratings on Purchase Intention through Brand Image as a Mediating Variable. Journal of Economics, Management, Business and Accounting, 1(3), 1–24. https://doi.org/10.54783/jemba.v1i3.15

Liu, C., Bao, Z., & Zheng, C. (2019). Exploring consumers’ purchase intention in social commerce: An empirical study based on trust, argument quality, and social presence. Asia Pacific Journal of Marketing and Logistics, 31(2), 378–397. https://doi.org/10.1108/APJML-05-2018-0170

Maulana, A., Girsang, A., & Hasugian, A. H. (2024). Metode Naive Bayes Dan Simple Additive Weighting (SAW) Untuk Pemilihan Produk Whey Protein Dalam Fitness. Journal of Computer Networks, 6(3), 991–1005. https://doi.org/https://doi.org/10.47709/cnahpc.v6i3.4022

Nobari, H., Cholewa, J. M., Pérez-Gómez, J., & Castillo-Rodríguez, A. (2021). Effects of 14-Weeks Betaine Supplementation on Pro-Inflammatory Cytokines and Hematology Status in Professional Youth Soccer Players During a Competition Season: a Double Blind, Randomized, Placebo-Controlled Trial. Journal of the International Society of Sports Nutrition, 18(1). https://doi.org/10.1186/s12970-021-00441-5

Nurpadila, A., & Sulaeman, E. (2023). Strategi Komunikasi Pemasaran Dalam Membangun Brand Image Melalui Konten Sosial Media Instagram. Journal of Social Science Research, 3(3), 6297–6305. https://doi.org/10.54144/jadbis.v10i2.8337

Othman, A. K., Hassan, L. F. A., Hamzah, M. I., Razali, A. R., Saim, M. A. S., Ramli, M. S., Osman, M. A., & Azhar, M. A. A. (2019). The Influence of Social Commerce Factors on Customer Intention to Purchase. Asian Themes in Social Sciences Research, 3(1), 1–10. https://doi.org/10.33094/journal.139.2019.31.1.10

Pangestu, Q. D., & Tranggono, D. (2022). Pengaruh Content Marketing Instagram terhadap Brand Image Disney+Hotstar di Masa Pandemi Covid-19. Jurnal Signal, 10(1), 2337–4454. https://doi.org/10.33603/signal.v10i01.7005

Permatasari, A., & Kuswadi, E. (2020). The Impact Of Social Media On Consumers’ Purchase Intention: A Study Of Ecommerce Sites In Jakarta, Indonesia. An Interdisciplinary Journal on Applied Business and Economics Research, 6(1), 321–335. https://doi.org/10.24912/ijaeb.v1i3.1769-1781

Poh, S., Hasan, D. G., & Sudiyono, K. A. (2024). The power Of Social Commerce: TikTok’s Impact On Gen Z Consumer Purchasing Behavior. Jurnal Manajemen Dan Bisnis, 23(2), 501–515. https://doi.org/10.24123/jmb.v23i2.835

Pratama, M. P., Ramli, A. H., & Mariam, S. (2024). Customer Engagement, Customer Satisfaction, Customer Commitment And Customer Loyalty. Jurnal Ilmiah Manajemen Kesatuan, 11(3). https://doi.org/10.37641/jimkes.v11i3.2309

Pratiwi, B., Sadat, A. M., & Monoarfa, T. A. (2019). Pengaruh Social Media Marketing, Brand Equity, dan Perceived Value Terhadap Continuance Intention Pada Pengguna Marketplace di Jakarta.

Purnamasari, L. S., Sutanto, A. H., Angelita, K., & Setyarini, N. M. A. (2022). Relasi Konsumen dengan Produk Kecantikan serta Pengaruhnya terhadap Purchase Intention. Jurnal Ilmu Sosial Dan Pendidikan (JISIP), 6(4), 2598–9944. https://doi.org/10.36312/jisip.v6i4.4185/http

Rajkumar, N., Vishwakarma, P., & Gangwani, K. K. (2020). Investigating consumers’ path to showrooming: a perceived value-based perspective. International Journal of Retail and Distribution Management, 49(2), 299–316. https://doi.org/10.1108/IJRDM-05-2020-0184

Retnosari, M., & Nadlifatin, R. (2024). The Effect of Purchase Intention on TikTok E-Commerce Live Streaming: Generation Z Perspective with Customer Engagement. Research Horizon, 04(5), 211–224. https://doi.org/https://doi.org/10.54518/rh.4.5.2024.420

Rohadian, S., & Amir, M. T. (2019). Upaya Membangun Customer Engagement melalui Media Sosial Instagram. Journal of Entrepreneurship, Management and Industry (JEMI), 2(4). https://doi.org/10.36782/jemi.v2i4.1925

Sanjaya, L. (2020). Analisis Pengaruh Content Marketing pada Customer Value dan Customer Engagement serta Dampaknya Terhadap Repeat Purchase pada Pegipegi di Surabaya. Jurnal Mitra Manajemen, 4(5), 1–12. https://doi.org/10.52160/ejmm.v4i5.383

Setya, D. (2022). Jakarta Masuk 20 Kota dengan Gaya Hidup Sehat, Kalahkan Tokyo dan London? DetikEDU. https://www.detik.com/edu/detikpedia/d-6306778/jakarta-masuk-20-kota-dengan-gaya-hidup-sehat-kalahkan-tokyo-dan-london

Siburian, E. (2024). Pengaruh Content Marketing dan Event Marketing terhadap Brand Image Sepeda Motor Honda pada Masyarakat Kelurahan Mangga, Medan. Jurnal PLANS Penelitian Ilmu Manajemen Dan Bisnis, 11(2), 14–25. https://doi.org/10.24114/plans.v11i2.9606

Wang, F., Wang, K., Han, Y., & Cho, J. H. (2024). Influences of design-driven FMCG on consumers’ purchase intentions: A test of S-O-R model. Humanities and Social Sciences Communications, 11(1), 1–11. https://doi.org/https://doi.org/10.1057/s41599-024-03362-1

Waruwu, M., Pu`at, S. N., Utami, P. R., Yanti, E., & Rusydiana, M. (2025). Metode Penelitian Kuantitatif: Konsep, Jenis, Tahapan dan Kelebihan. Jurnal Ilmiah Profesi Pendidikan, 10(1), 917–932. https://doi.org/10.29303/jipp.v10i1.3057

Wibowo, S. A., & Dharmayanti, D. (2020). Analisa Pengaruh Content Marketing Terhadap Customer Retention dengan Brand Experience dan Customer Engagement sebagai Variabel Intervening pada Pengguna Rokok Gudang Garam di Surabaya. Ilmu Ekonomi Manajemen Dan Akuntansi, 4(2), 121–131. https://doi.org/10.37012/ileka.v4i2.1866

Wicaksono, A., Widiasih, E., & Tursinawati, Y. (2023). Korelasi Asupan Protein dan Latihan Otot terhadap Kadar Kreatinin pada Personal Trainer. Ilmu Gizi Indonesia, 06(02), 135–142. https://doi.org/https://doi.org/10.35842/ilgi.v6i2.364

Downloads

Published

2025-09-30

How to Cite

Mahesa Nala Dwiputra, Usep Suhud, & Daru Putri Kusumaningtyas. (2025). Analisis Dampak Content Marketing Terhadap Purchase Intention Produk Suplemen Fitnes Di Social Commerce TikTok Shop. JURNAL ILMIAH EKONOMI, MANAJEMEN, BISNIS DAN AKUNTANSI, 2(5), 783–796. https://doi.org/10.61722/jemba.v2i5.1492

Issue

Section

Articles

Most read articles by the same author(s)