INKA NURLIA DEVI; MUHERNI ASRI UTAMI; SANIKA SEMBIRING. Strategi Customer Relations Dalam Membangun Loyalitas Pelanggan Pada Bengkel Zeneli Service. JURNAL ILMIAH PENELITIAN MAHASISWA, [S. l.], v. 4, n. 6, p. 657–672, 2026. DOI: 10.61722/jipm.v4i6.3183. Disponível em: https://ejurnal.kampusakademik.my.id/index.php/jipm/article/view/3183. Acesso em: 11 sep. 2026.